Weathering the Storm
The following are tips provided by Orange & Rockland Utilities.
WEATHERING THE STORM
Q. What should a person do in the event of a bad storm?
A. Today, storms rarely come as a surprise because of up-to-date
weather forecasting technology. But sometimes they can be more severe than
expected. With reasonable preparation, residents can weather
storm-related power outages with little inconvenience.
- Have a portable radio and a supply of fresh batteries on hand.
- Store flashlights and extra batteries in a place easily reached by
- Keep a list of emergency numbers near the telephone. Include with the
list your utility’s toll-free customer service number.
- Maintain an emergency supply of food that does not require
refrigeration. Check freshness dates and replace as necessary.
- If you have an all-electric kitchen, have another method of cooking
available. For Safety’s sake, never use charcoal indoors.
- Know the location of your electric circuit box and how to switch the
power off/on. You may have to check to see if your problem is internal to
WHEN A STORM THREATENS
- Check your supply of batteries for the radios and flashlights.
- Double-check your emergency phone number list
- Fill several clean containers with water for drinking, cooking and
- If your water supply is provided by electrically driven well pumps, fill
your bathtub with water in order to provide a temporary water supply for
- Set refrigerators and freezers to the coldest settings. Then, if the
power goes out, the food will last longer.
- Listen to your local radio station for weather information. (103.9 FM
in this area)
IF THE LIGHTS DIM OR FLICKER
- Unplug sensitive electronics, such as computers, security systems or
- Disconnect motor-drive appliances – air conditioners, refrigerators,
- If lightening is predicted, unplug televisions sets and other equipment
with outside antennas or connections.
- Leave appliances off until full power is restored.
IF THE POWER GOES OUT
- Report the outage to your electric utility and give us as much detail as
possible, including your address and nearest cross street. Also helpful
would be the number on the pole nearest your home. (Pole numbers are
installed at eye level on a metal tab mounted on the street side of the
- If you have difficulty getting through, please be patient. Many others
are probably trying to do the same.
- Don’t touch any wire or cable that has fallen to the ground or is
dangling from a house or pole.
- Stay tuned to local stations (103.9 FM in Rockland County) on your
battery-powered radio for power restoration announcements. As part of O&R’s
Storm Plan operations, we provide these stations with continuous updates.
- Like all utilities, O&R first makes those repairs that will restore the
largest numbers of customers at once, and next works on damaged equipment
serving smaller groups of customers or individuals. Please be patient if
you see trucks pass your location without making localized repairs. The
crew is likely working on a major line.
- Once your power is restored, don’t forget to reconnect and reset all the
electric appliances you had adjusted or unplugged earlier.